Returns & Exchanges
Returns and Exchanges Policy
Within 24 hours of delivery
Hassle-free returns & exchanges
Mandatory continuous video
Under our Returns and Exchanges_policy, we provide a 24-hour no-questions-asked return and exchange policy from the date of delivery. All eligible return or exchange requests must be initiated within 24 hours of package arrival.
24-Hour No-Questions-Asked Returns & Exchanges
We stand firmly behind the design, fabric, and tailoring of every PRINTMONEY piece. If you are not satisfied with your order for any reason, you may request a return or exchange within 24 hours of delivery—no questions asked.
Returned items must be unworn, unwashed, and in their original packaging with all brand tags intact.
Damaged or Wrong Products (Mandatory Unboxing Video)
If you receive a damaged, defective, or incorrect product, an unboxing video is needed to validate your claim for an immediate replacement or full refund:
- The unboxing video must be a single, continuous, and unedited recording.
- The video must clearly show the sealed courier parcel and shipping label (displaying the tracking number and recipient details) before opening the package.
- The video must clearly demonstrate the unpacking process and explicitly show the defect, damage, or discrepancy in the garment received.
- Claims for damaged, defective, or wrong items reported without an unboxing video will not be approved.
Sizing & Fit Exchanges
Before placing an order, please review our size chart thoroughly. If you require a different size or fit after receiving your order, you can initiate a complimentary size exchange within 24 hours of delivery.
Initiating a Return or Exchange
You can initiate a return or exchange directly through your account dashboard under Order History, or contact our concierge team via Phone / WhatsApp at +91 7065579155 or email connect@printmoney.in within 24 hours of delivery along with your order number (and mandatory continuous unboxing video if reporting a damaged or wrong product).