Common Inquiries

We offer complimentary express shipping on all domestic orders across India via BlueDart, Delhivery, and premier courier partners. Domestic shipments typically arrive within 2-3 business days. International orders are dispatched via DHL/FedEx Express and arrive within 5-7 business days.

Yes, we ship globally across North America, Europe, the Middle East, and Asia-Pacific. International shipping rates and duties are calculated at checkout.

No returns, refunds, or exchanges will be processed due to size mismatch issues. Sizing depends strictly on our published size chart (measurements in inches). Returns or exchanges will ONLY be considered if the item received is torn, damaged, or a wrong product with a mandatory uninterrupted unboxing video within 48 hours. A non-refundable fee of ₹459 will be applied on processed returns to cover reverse logistics and handling.

Orders can be cancelled prior to courier dispatch by contacting our concierge. A non-refundable fee of ₹99 is applied to all cancellations to cover payment gateway transaction processing and handling charges. The balance refund will be returned to your original payment method within 5–7 business days.

If you received a torn, damaged, or wrong product, please contact our concierge team via Phone / WhatsApp at +91 7065579155 or email concierge@printmoney.in with your order number and mandatory unboxing video within 48 hours of delivery. A ₹459 non-refundable processing fee applies to approved returns.

Before ordering, you must check out our size chart entirely. Sizing depends strictly on our published size chart (measurements in inches: S: 38" Chest / 26" Length, M: 40" / 27", L: 42" / 28", XL: 44" / 29", 2XL: 46" / 30", 3XL: 48" / 31"). For personal sizing consultations before ordering, message our concierge on WhatsApp at +91 7065579155.

Yes, we offer our 'Tailor's Ledger' bespoke made-to-measure service for select clients. Please contact our concierge at +91 7065579155 (Phone/WhatsApp) or concierge@printmoney.in to arrange a private consultation.

We source our fabrics directly from responsible suppliers and trusted mills. We use high-grade natural fibers including 100% cotton with an Airtex textured finish for our polos and structured linen.

We recommend professional dry cleaning or delicate cold hand-washing for our tailored garments. Knitwear should always be dried flat and stored folded in breathable garment bags, never hung.

We accept all major credit/debit cards (Visa, MasterCard, American Express), UPI, Net Banking, Apple Pay, and secure international gateways.

Yes, digital and physical concierge gift cards are available. They can be redeemed online or applied towards bespoke appointments.

True sustainability is creating garments that last decades. We produce in disciplined limited batches to eliminate deadstock, use only natural biodegradable fibers, and maintain fair living wages across our entire supply chain.

The PRINTMONEY private membership is currently by invitation and application. Members receive early access to limited batch releases and priority bespoke tailoring services.