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Assistance

Common Inquiries

Everything you need to know about our products, services, and policies. For bespoke requests, please contact the concierge.

Shipping & Delivery

We offer complimentary express shipping on all domestic orders via Delhivery, Shiprocket, and other premier courier partners. Domestic shipments typically arrive within 2-3 business days. International orders are shipped via our leading global logistics partners and usually arrive within 5-7 business days depending on the destination.

Yes, we ship globally. International shipping rates are calculated at checkout. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.

Returns & Exchanges

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their pristine original condition with all tags attached. Made-to-measure and bespoke items are final sale.

To initiate a return, please contact our concierge team at concierge@printmoney.in with your order number. We will provide you with a complimentary return shipping label and instructions.

Sizing & Fit

Our garments are designed with a traditional Mediterranean taper: generous in the shoulder and close at the waist. We recommend taking your usual size for a tailored fit, or sizing up if you prefer a more relaxed drape.

Yes, we offer our 'Tailor's Ledger' made-to-measure service for select clients. Please contact our concierge to arrange a private consultation.

Product & Care

We source our fabrics exclusively from responsible suppliers and trusted mills. We use only the highest grade natural fibers.

We recommend professional dry cleaning for most of our tailored garments. Knitwear should be gently hand washed or dry cleaned, and always stored folded in a breathable cotton garment bag, never hung.

Orders & Payment

We accept all major credit cards (Visa, MasterCard, American Express), Apple Pay, and secure bank transfers for international clients.

Yes, physical and digital gift cards are available. They are presented in our signature bespoke packaging and can be redeemed both online and through our concierge service.

Brand & Ethics

True sustainability is creating garments that last a lifetime. We produce in limited batches to eliminate deadstock, use only natural biodegradable fibers, and ensure ethical labor practices across our entire supply chain.

The PRINTMONEY private membership is currently by invitation only. Members receive early access to limited batch releases and priority bespoke tailoring services.

Still have questions?

Contact The Concierge